Outcome 01 — Reddit community agent

Your brand, in every conversation
that drives the purchase.

An agent that monitors your target subreddits, identifies the threads worth joining, and drafts brand-voice replies for your team to review and post. Always-on. Never autonomous.

See how it works
What the agent does

Subreddit-native. Thread-aware. Always-on.

Not a chatbot. Not a dashboard. A working community presence that listens, drafts, posts, and reports — all the way through to the outcomes that move the business.

01 · Subreddit coverage

Where your buyers actually decide.

Listening and posting across the subreddits where the purchase conversation happens. Not owned channels.

r/teslamotors r/Detailing r/AutoDetailing r/cars r/electricvehicles r/Rivian r/jeep + 84 more
02 · Live activity

You see what the agent sees.

Every listen, draft, and post lands in one feed. Approve, edit, or tighten the brief — in plain language, from Slack.

14:09postPosted reply · 18 upvotes in 24m · r/Detailing
14:21listenNew thread · "ceramic vs PPF cost" · r/AutoDetailing
14:34postSentiment +0.18 across 24h
14:47draftAwaiting brand review · 1 reply
03 · Outcomes, measured

Sentiment, share of voice, conversions.

+22%
positive sentiment
3.4×
share of voice
04 · Always-on

Coverage compounds, week over week.

05 · The brief format

Onboarding looks like briefing a hire.

Not configuring software. A structured brief — voice, products, no-go topics, escalation rules.

brief.cleanline.yml
# Brand voice
voice:  "helpful, technical, never salesy"
products:
  - "ceramic coatings"
  - "PPF kits"

# Escalation
review_topics:
  - "competitor comparison"
  - "warranty claim"

channels: ["r/Detailing", "r/AutoDetailing"]
06 · No software to learn

Slots into your workflow. No new tab to open.

Approvals land in Slack. Outcomes land in your reporting. The agent is the work, not the platform.

How it works

Seven steps, end to end.

From raw forum signal to posted reply and weekly report — the full workflow the agent runs, every day.

Step 01

Listening

A workflow engine runs on a daily schedule, pulling live thread data from agreed subreddits via the Reddit API. Filters against your keyword list and post quality — image-only threads discarded. Result: a focused list of conversations where your brand can contribute.

Automated · every morning
Step 02

Classification

Each thread is classified into one of eight categories: product recommendation, technical setup, warranty, competitor comparison, general education, complaint, news post, or general. This determines which knowledge sections load for the draft — not the entire database.

Automated · per thread
Step 03

Drafting

The classified thread plus relevant knowledge goes to the language model. The agent reads brand knowledge, category context, tone, and guardrails — then generates a draft reply. It can call a live web search for confidence gaps: specs, compatibility, regulations.

Automated · per thread
Step 04

Review

The draft arrives as a threaded message in Slack, Google Chat, or Teams — with subreddit, original title, Reddit link, excerpt, and the draft. Your team responds in natural language: "Looks good" approves, "Make it shorter" triggers an instant redraft. The agent holds full context.

Human · your team
Step 05

Posting

Your team member copies the approved draft and posts from your brand Reddit account. The agent never posts directly. It confirms, logs the Reddit comment URL, and records the outcome.

Human · your team posts
Step 06

Learning

Every interaction is stored — draft, feedback, quality rating. Accumulated data improves future drafts. The system compounds with use: the longer it runs, the better it knows your voice.

Automated · ongoing
Step 07

Reporting

A weekly performance report delivered to the same channel. KPIs agreed during onboarding — not generic metrics. Sentiment trend, share of voice, referral conversions, and draft acceptance rate.

Automated · weekly
The knowledge layer

Five files. Built once. Always improving.

The agent's intelligence isn't generic. It loads your brand's specific knowledge for every thread it touches — and only the sections relevant to that thread's category.

File 01

Persona

Who is speaking — a named representative or brand account, their role, and how they present in the community. This is the face your brand shows in threads.

Built during onboarding call
File 02

Brand knowledge

Products, specs, positioning, and proof points. The agent draws on this to answer technical questions accurately without hallucinating specifications.

Built during onboarding call
File 03

Category knowledge

The broader technical landscape: community vocabulary, common questions, context your buyers assume. Only the relevant sections load per thread — not the entire database.

Built during onboarding call
File 04

Tone guide

Register, energy, vocabulary used and avoided. The difference between "helpful and technical" and "corporate and vague" is in this file.

Built during onboarding call
File 05

Guardrails

What the agent must never say — competitor references, pricing claims, warranty language, regulatory sensitivities. Brand-specific, not a generic filter. This file protects you.

Built during onboarding call
Yours to own

Your database

All five files live in your own Neon database. EsitoLabs updates them as your brand evolves. When you end the engagement, you keep everything.

Client-owned · always
Infrastructure

Your tools. Your data. Your bill.

The agent runs on client-owned infrastructure. EsitoLabs builds and maintains it. You own it and pay the costs directly — no markup, no lock-in.

Monthly infrastructure cost · $50–95
n8n~$20/moWorkflow engine · scheduling, filtering, classification
ScrapeCreators$5–15/moReddit data API · live thread content
AI provider$20–50/moLanguage model · Anthropic default; OpenAI / Google supported
NeonFreeDatabase · brand knowledge, draft history, feedback, URLs
Fly.io$3–6/moHosting · agent runs 24/7, encrypted secrets
Security

Nobody can read your keys back.

API keys and credentials encrypted in your Fly.io account. Nobody — including EsitoLabs — can access them once set.

Kill switch

Suspended in 30 seconds.

EsitoLabs can pause the agent in 30 seconds via a config change. When you end the engagement, you keep the tools, the database, the draft history, and all five knowledge files.

Chat platform

One channel. All drafts, reports, redrafts.

The agent exists as a named application in your Slack, Google Chat, or Teams workspace — with its own avatar and badge. All activity flows through one auditable stream.

Onboarding

Live in 7 days. Or 6–8 weeks. It depends on one thing.

Reddit's spam filters shadowban approximately 100,000 new accounts per day. Whether you have an existing Reddit account determines which track you're on.

No Reddit account

Warmup track — 6–8 weeks

Reddit requires account history and karma before an account can participate credibly. We guide you through it.

  • EsitoLabs provides daily comment drafts during warmup
  • Your team member posts 10–30 min/day to build karma
  • EsitoLabs checks weekly and runs shadowban checks
  • EsitoLabs signs off go-live when the account is ready
6–8 weeks
To first live agent reply
10–30 min
Daily warmup activity
Existing Reddit account

Fast track — 1–2 weeks

If you have a Reddit account with karma and post history, you can be live in 1–2 weeks. The onboarding call does the rest.

  • One 90-minute onboarding call to build the brief
  • Tool accounts set up during the call
  • Days 1–7: calibrate in review queue with live drafts
  • EsitoLabs handles moderator outreach for verified flair
1–2 weeks
To first live agent reply
90 min
Onboarding call duration
Who does what

Clear responsibilities. No grey areas.

EsitoLabs builds, runs, and improves the agent. Your team reviews drafts, posts to Reddit, and owns the account. That division is the design.

EsitoLabs

We build and run the machine.

  • Agent build, deployment, and ongoing maintenance
  • Initial knowledge base build (all five files)
  • Ongoing knowledge base updates as your brand evolves
  • Chat platform app creation and configuration
  • Thread detection, classification, and draft generation
  • Weekly performance report
  • Warmup drafts and shadowban checks (new account track)
  • Moderator outreach templates for verified brand flair
Your team

You control the posting.

  • Draft review and approval (in Slack / Chat / Teams)
  • Posting approved replies from your Reddit account
  • Reddit account ownership and management
  • DMs and mod mail (agent does not handle these)
  • Tool account creation and billing
  • API key and credential management
  • Draft quality scoring and feedback
  • Warmup posting activity (10–30 min/day, new account track)
FAQ

Questions about the Reddit agent.

Straight answers on how it works, what it costs, and what you're signing up for.

No. Every draft is reviewed and approved by your team before posting. Your team member copies the approved draft and posts from your brand Reddit account. The agent never touches Reddit directly.

We provide two onboarding tracks. If you have an existing Reddit account with karma and history, you can be live in 1–2 weeks. If you're starting from scratch, Reddit's spam filters require a 6–8 week warmup period. We provide daily comment drafts and check in weekly to guide you through it.

We build it during the onboarding call — five files covering your persona, brand knowledge, category context, tone guide, and guardrails. You review and sign off. We update it as your brand evolves. You own it, and it lives in your own database.

The agent runs on client-owned tools that cost approximately $50–95 per month billed directly to you: n8n (~$20), ScrapeCreators ($5–15), an AI provider (~$20–50), Neon (free tier), and Fly.io (~$3–6). EsitoLabs does not mark up these services.

Any subreddit you nominate during onboarding. We start with a focused list based on your category, then expand based on thread quality and engagement data. We also advise on moderator outreach for verified brand flair, which increases reply credibility.

EsitoLabs can suspend the agent in 30 seconds via a config change. When the engagement ends, you keep everything: the knowledge base, the draft history, the tools, and the credentials. They're in your accounts from day one.

Show the machine.
Don't make them read the manual.

Forty-minute working call. We'll show you a live Reddit agent feed for a brand in your category and walk through the brief format.

Esito · Italian for outcome.