Privacy policy
1. What we collect
We collect information you provide directly when you:
- Book a demo or contact us via our website form
- Engage us for community agent services
- Communicate with us by email
This includes name, work email, company name, and the content of your messages.
2. How we use it
We use collected information to:
- Respond to demo requests and enquiries
- Deliver community agent services
- Build and maintain Grounding Builds on your behalf
- Send agreed weekly performance reports
We do not sell your information to third parties. We do not use it for advertising.
3. Client data
Brand knowledge, tone guides, guardrails, and draft history are stored in infrastructure owned and controlled by the client. EsitoLabs accesses this data only to deliver the agreed services. When the engagement ends, EsitoLabs retains no copy of client-specific knowledge.
4. Third-party tools
The agent runs on third-party infrastructure (n8n, Neon, Fly.io, AI providers) set up in the client's own accounts. Each provider's own privacy policy applies to data processed through their systems.
5. Cookies
This website uses no tracking cookies. We do not run analytics, advertising pixels, or third-party tracking scripts.
6. Your rights
You have the right to request access to, correction of, or deletion of any personal information we hold about you. Contact us at hello@esitolabs.com.
7. Contact
Privacy enquiries: hello@esitolabs.com